BMC Track-It! is a software for IT help desk. It provides tools including work order ticket tracking, incident and problem management, knowledge management, service level management, asset management, change management, software license management, mobile device access, end-user self-service and so on. Upon installation, BMC Track-It! enables .NET Remoting on TCP port 9010.

A remote code execution vulnerability exists in the BMC Track-It!. The vulnerability is due to a design error that no authentication is required for .NET Remoting requests. Successful exploitation allows a remote attacker to upload arbitrary files, execute arbitrary code, or obtain sensitive credential and configuration information.

The vulnerability is referred by CVE as CVE-2014-4872.

Dell SonicWALL has released an IPS signature to detect and block exploitation attempts targeting this vulnerability. The signature is listed below:

• 10653 BMC Track-It! Remote Code Execution