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SonicWall and our Channel Partners Team to Deliver New High-Value Security Professional Services to Fight the Bad Guys

I can only imagine the pressure that comes with the job of being responsible for a company’s network security.  These individuals are not only entrusted with protecting company and customer data, but the reputation of the company and its brand.  In the case of smaller businesses, the stakes are particularly high, where a network breach and data loss can threaten the very existence of the company. According to the Ponemon Institute Cost of a Data Breach 2017, the average cost of a breach for the average total cost of a data breach is $3.62M, and over 60 percent of SMBs cease to exist 6 months following a data security breach. Add to these grim statistics the incredible rise in malware, ransomware and other advanced threats in a constantly evolving cyber threat landscape and you have the plot of a very scary true (cyber) crime movie – the good guys vs. the bad guys.

Network security vendors like SonicWall and the channel partners who integrate our products in to security solutions for their customers are most often the first line of defense to help organizations defend against the bad guys. These organizations rely on SonicWall to deliver highly efficient security products that can stop today’s known and unknown threats. And they rely on our channel partners as their trusted advisors to deliver their security solution. With so much at stake, it is critical that the right SonicWall products are designed in the security solution. And just as critical that the solution is implemented properly and optimized for the customer’s environment and business requirements. Even the best security products, if not properly spec’d and implemented, can leave an organization vulnerable. To address this reality, SonicWall has announced the launch of a new lineup of valuable professional security services to help customers and channels design, implement and operate SonicWall security solutions that keep the bad guys at bay and defend against their relentless cyber attacks.

Organized around three areas of competency, the security professional service offerings were jointly developed and blueprinted by SonicWall and a group of channel partners (the good guys) with deep security services expertise. Each service incorporates the real-world services experience of these partners, essential knowledge gained through hundreds of services engagements.

The services include:

  • Implementation Services – compliance audit prep, remote and onsite implementation services for SonicWall products
  • Solution Services – security health checks,  wireless security deployments, campus network and distributed network solutions.
  • Architecture Services – more complex or large-scale solutions and customer environments, such as DPI-SSL deployment or SuperMassive next-gen firewall implementations.

It makes so much sense to have these types of services surround the SonicWall product portfolio, as a means to ensure our customer have the best possible protection. As SonicWall’s Channel Chief, I’m equally proud of the new services as I am of the way in which they are delivered.

This is where our new Partner Enabled Services Program comes in. Just launched, the program identifies and showcases SonicWall SecureFirst channel partners who have a security focused professional services practice and enables them to deliver the new services. These partners are vetted, granted status as a SonicWall Advanced Authorized Services Partner and given access to exclusive training, tools, sales, marketing and technical resources. All of the services are branded and sku’d by SonicWall, so the entire SonicWall channel can resell them. Once sold, the services are delivered by the Advanced Services Partners.

This breakthrough approach to delivering professional security services is only possible due to the collaboration and trust that exists within the incredible SonicWall channel partner ecosystem – one that has developed over the last 25 years. SonicWall channel partners genuinely trust each other to engage respectfully with their customers to deliver high-grade professional security services and, in doing so, they deliver the most effective security solution and drive incremental opportunity for their business. With this program, SonicWall’s broad channel, our Authorized Services Partners, and most importantly, our customers, can join forces to fight the bad guys and win the war against cyber attacks. Score one for the good guys!

Feedback from our channel on this approach to services offer creation and delivery has been fantastic.

“This year marks 20 years of our relationship with SonicWall and we are excited about deepening our engagement with SonicWall and showcasing our SonicWall based services expertise through the Partner Enabled Services Program. The Exertis team is highly skilled in SonicWall distributed architecture deployments, proven time and again to be the real leader when customer security is at stake,” Jason Hill, Security Sales Director of Exertis in United Kingdom, a leading SonicWall distributor in Europe..

“As a dedicated SonicWall Platinum Partner with a mature services practice, we are delighted to see SonicWall making such significant investments in driving partner growth in security services.  Our team of security experts have a passion for security and phenomenal service,” said Timothy Martinez, President of Western NRG Total Internet Security, based in Camarillo California. “With more than 15 years of SonicWall implementations, we go to battle for our customers in the cyber arms race. The Partner Enabled Services Program is an excellent opportunity to grow our services further with SonicWall.”

“Our unwavering commitment is to protect and empower our customers against today’s most damaging cyber attacks,” said Michael Crean, CEO of Solutions Granted, a SonicWall SecureFirst Platinum partner in Virginia. “In our case, as one of SonicWall’s longest-term Managed Security Services Providers, this requires additional services and expertise to ensure we’re delivering the value and guidance our customers require to be secure. SonicWall understands our needs and, yet again, delivers the structure, resources, training and incentives to enhance customer loyalty, satisfaction and market recognition.”

Customers interested in the new security professional services should contact their SonicWall channel partner.  For interested SecureFirst Partners, we have a webinar planned for Nov. 30 at 8:30 am PT: Grow your Services Business with the New Partner Enabled Services Program.

CRN Recognizes SonicWall’s Steve Pataky as 2017 Channel Chief

Steve PatakyI am honored to highlight my esteemed colleague, Steve Pataky, Vice President of Worldwide Sales at SonicWall, who was just named CRN Channel Chief – the Top 50 Most Influential Channel Chiefs of 2017. Steve not only brings with him more than 25 years of experience and an industry reputation for architecting and executing global channel and go-to-market strategies, but also a deep and genuine passion for helping partners succeed. He’s been a recipient of the CRN Channel Chiefs award for several years, and was among the magazine’s 50 Most Influential Channel Chiefs in 2014, 2015 and again this year.

CRN’s 50 Most Influential Channel Chiefs of 2017 are drawn from a larger group of Channel honorees that represent the elite members of the IT channel executives – “leaders who drive the channel agenda and evangelize the importance of the channel partnerships.”

2017 Channel Chief

These are exciting times for SonicWall and our Partners. As the newly independent SonicWall we are proudly declaring that we are once again 100% channel, 100% security, 100% of the time. We are so fortunate to have the most tenured, talented and loyal Partners and I know Steve, along with the entire company, feels a deep and abiding obligation to ensure this next generation of SonicWall always puts our Partners first in our strategies and our priorities.

To that end, Steve and our channel team have launched the SonicWall SecureFirst Partner Program worldwide to our thousands of valued SonicWall Partners. SecureFirst is designed to easily give partners access to our entire security portfolio and reward them for the value they bring to selling and supporting SonicWall solutions. We’re thrilled that SecureFirst is off to a extremely fast start. In the first 90 days:

  • SecureFirst program registrations reached over 9,000 Partners across 90 countries
  • SecureFirst registrations in North America exceeded 5,900 Partners
  • SecureFirst Deal Registrations have spiked 66% in North America since divestiture

We look forward to continue helping our partners work with their customers to successfully navigate the expanding landscape of advanced threats in the cyber security arms race. We’re actively driving an industry-leading product portfolio to help customers detect and prevent breaches delivered in any vehicle, in any package, across any network and on any device. In fact, our continued innovations around the SonicWall real time breach prevention platform recently won four awards at RSA 2017 including SC Magazine Trust Award for Best UTM Security Solution for our SonicWall TZ Firewall Series.

It’s clear that with Steve as our channel chief, backed by the full commitment and resource of SonicWall, we will continue to always put our Partners first, with SecureFirst.

General Availability of SonicWall Email Security 9.0 with Capture ATP at Virtual PEAK 2017

SonicWall Email Security 9.0 with Capture ATP Service is available worldwide today. Leveraging a highly-scalable and redundant architecture, SonicWall Email Security 9.0 integrates with our award-winning Capture Advanced Threat Protection (ATP) Service, to deliver a cloud-based, multi-engine sandbox that not only inspects email traffic for suspicious code, but also blocks ransomware, zero-day and other malicious files from entering the network until a verdict is reached. I am excited to be joining hundreds of our channel partners for SonicWall’s Virtual PEAK 2017 this Thursday, March 2, 2017 from 8 am to 1 pm Pacific time. Learn more about all of SonicWall solutions and Email Security 9.0 that continues to offer an array of deployment options, including on-premises appliances, virtual machine, software and cloud-hosted solutions.

SonicWall Virtual Peak Keynote Speakers at Virtual PEAK 2017

According to the 2017 SonicWall Annual Threat Report, ransomware attacks grew at a tremendous rate in 2016 with email as one of main attacks vectors used by cyber criminals. Our response to this growing threat is SonicWall Email Security 9.0, which integrates our award-winning Capture Advanced Threat Protection Service.

SonicWall Email Security 9.0 with Capture Advanced Threat Protection Service provides comprehensive next-generation email security protection to prevent ransomware and emerging zero-day attacks.

This exciting new release demonstrates SonicWall’s continuing efforts to enhance our security portfolio and introduce innovation to our solutions to protect customers against new and evolving threats in 2017 and beyond.

Innovative features of SonicWall Email Security 9.0 include:

  • Advanced Threat Protection: Integrates Capture cloud-based sandboxing technology for detection of zero-day threats such as ransomware, for fine-grained inspection of SMTP traffic
  • Next-generation Email Protection: Incorporates anti-spam, anti-virus and anti-spoofing functionalities to not only detect and prevent spam and other unwanted email, but also scan email messages and attachments for ransomware, Trojan horses, worms and other types of malicious content.
  • Improved Office 365 Support: Enhances security by for multi-tenant environments by providing a method for ensured, mapped delivery of emails for SonicWall Hosted Email Security environments
  • Updated Line of Appliances: Refreshes SonicWall’s line of Email Security hardware appliances, helping customers to better face threats delivered by email.
  • Encryption Protection: Supports not only SMTP Authentication, but also the encryption service feature enables any email containing protected data to be automatically encrypted, routed for approval or archived.
  • Policy and Compliance Management: Enables an administrator to enact policies that filter messages and their contents as they enter or exit the organization. This allows organizations to meet regulatory requirements based on government legislation, industry standards or corporate governance activities.

SonicWall ESA Series at Virtual PEAK 2017

To learn more about Email Security 9.0, be sure to attend the upcoming SonicWall Virtual PEAK 2017, March 2, 2017. Join my session: Using SonicWall Email Security 9 with Capture ATP to Drive New Opportunity at 8 am. Don’t miss this opportunity to network and learn from our experts and your peers. Register today!

SonicWall Virtual Peak

SonicWall is on a Winning Streak in the Cyber Arms Race at RSA 2017

As we wrap up a “winning” week at the 2017 RSA conference in San Francisco, attended by more than 45,000, I am excited to highlight incredible momentum from our Threat Report, recent industry awards, and most importantly the conversations with our loyal customers and partners. We are excited to hear the overwhelming enthusiasm for the 2017 Annual Threat Report, the launch of Email Security 9.0 with Capture, the technical preview of SonicOS 6.2.7 and our SecureFirst Partner Program. In the kiosks in our booth, we demoed solutions to prevent breaches, stop phishing attacks, block ransomware, uncover SSL encrypted threats and identify compromised IoT devices.

All of the innovation to get ahead of the cyber arms race we are delivering to the marketplace has resulted in four awards. Just yesterday, SonicWall won the prestigious SC Magazine Trust Award for Best UTM Security Solution for our SonicWall TZ Firewall Series. The TZ is the most secure, sophisticated and widely deployed small-business firewall platforms on the market today. The TZ Series offers a range of Unified Threat Management solutions for SMB and distributed enterprises across retail, government, remote sites and branch offices. SonicWall also won in three categories from InfoSecurity Products Guide – Global Excellence Awards:

New Products and Services

Bring Your Own Device (BYOD) Security

  • SILVER for SonicWall Secure Mobile Access 1000 Series (version OS 12.0)
    Info Security Products Guide 2017 - Global Excellence Silver Award

Advanced Persistent Threat Detection and Response

The conference was also an opportunity to showcase our ground breaking 2017 SonicWall Annual Threat Report. We continue to build on the momentum of the unique threat data presented in the report. Among the findings discussed were:

  • Volume of unique malware samples declined to 60 million, a 6.25 percent decrease.
  • Point-of-sale malware creation declined by 93% percent since 2014.
  • Secure Sockets Layer/Transport Layer Security encrypted traffic increased by 34 percent year-over-year.
  • Cyber criminals shifted their focus to new threats, including ransomware attacks which grew by 167x year-over-year. Internet of Things devices created a new attack vector opening the door for large scale distributed denial-of-service attacks.

RSA 2017 Awards

Because email is a constant target for attacks, we had a kiosk presenting our new SonicWall Email Security 9.0 with Capture ATP. The cloud sandboxing allows you to deploy a next-gen solution for protecting email files, stop phishing and block zero-day attacks and ransomware.

We are also celebrating the launch of our SonicWall Secure First Partner Program. As a 100% channel company, SecureFirst is the way our channel partners access the entire SonicWall portfolio of technology and solutions. With the different levels of commitment to the program come various levels of rewards and benefits. Central to the new program is Reward for Value, SonicWall’s partner profitability framework that rewards partners for the value they bring to selling, implementing, and supporting SonicWall solutions. And SecureFirst is off to a really fast start. In the first 90 days:

  • SecureFirst program registrations reached 8,563 across 90 countries
  • SecureFirst registrations in North America exceeded 5,400
  • SecureFirst New Partner Registrations more than 1,500
  • SecureFirst partner deal registrations spike 66% since divestiture

At SonicWall, we are committed to helping our customers and partners fight the attacks to get ahead of the cyber arms race with the intelligence of our GRID Network, next-gen firewalls, extending our award-winning Capture capabilities with our Email Security solutions, and IoT security to protect the enterprise and drive business productivity. Our goal is to have our award-winning breach prevention, IoT device security and encrypted threat solutions reinforce each other and defend independently to ensure we are setting the highest level of protection for value for our customers and partners.

SonicWall’s Capture Advanced Threat Protection Wins 2016 CRN Products of the Year Award

There’s no question companies are being more proactive in their network security approach than ever before. We’ve made substantial gains as an industry, in terms of cybersecurity education and adoption rates across businesses of all sizes. But when major technology companies with multi-layered security programs are still falling victim to breaches year after year, it points to a different problem altogether – that even accepted security best practices can sometimes leave gaps.

It’s this simple and unavoidable truth that drives SonicWall to continue innovating to stay one step ahead of cyber attackers. And there isn’t a better example of this innovation than our cloud-based Capture Advanced Threat Protection Service.

In recent years, many companies have begun incorporating threat detection systems to protect against network attacks. These systems typically rely on a single-engine sandbox, which each vendor sets up to detect threats in a specified way, for example by scanning memory or cache. As you can imagine, this approach leaves security blind spots – cybercriminals only need to know which type of detection is being used to evade it. Even technology analysts have been at a loss for a simple solution, often suggesting customers leverage advanced threat protection from multiple vendors at once in the hopes of covering their bases.

Our team of product engineers recognized that for an advanced threat protection solution to truly stop unknown and zero-day attacks, it would need to address two weaknesses inherent in existing products: First, it would need to use a multi-engine, cloud-based sandboxing approach. Second, to take protection to the next level, the product would need to provide simple, automated remediation. This year, that innovative idea came to fruition as Capture, which was eagerly embraced by our enterprise users and has since become the hallmark of SonicWall’s offering.

Today, we are thrilled to announce that Capture has been recognized as the winner of the 2016 CRN Products of the Year Award for Customer Demand in the Security Network category.

CRN Products of the Year Award

CRN is a key IT industry publication for value-added resellers and technology solution providers. The publication hosts an annual call for entries to recognize companies that introduced the year’s most innovative and groundbreaking tech solutions. To win top honors in its category, Capture was evaluated on its ability to transform the tech industry by:

  • reducing production costs
  • increasing worker productivity
  • improving ease of use and money saved for both providers and consumers

Capture not only takes an innovative approach to solving these challenges, it’s proved supremely effective at protecting our customers’ networks against the ever-evolving and intensifying threat landscape. In 2015, our threat research team observed a 73% increase in unique malware samples collected over the previous year. Most of these threats were targeted, evasive and zero-day attacks found across computing systems and devices. Capture was able to detect and halt even advanced, layered attacks by combining the different protection approaches single-sandbox vendors use into one, multi-engine service. So far, the results have been remarkable:

  • stopped 7,300 newly developed malware infections in the past three months
  • stopped 1,400 zero-day attacks
  • provided a two-second mean processing time for files, with 82.8 percent of all files being processed in under five seconds
  • exceeded expected adoption rate on firewalls, including double the expected adoption rate on higher-end firewalls

Now we are honored to receive the CRN 2016 Products of the Year Award, as it is a gratifying reflection on the hard work and innovative thinking of countless SonicWall team members. And as we head into 2017 as a standalone brand, we remain just as dedicated as ever to continue this innovation to create a more secure world for our clients.

What started as a problem that no one in the industry knew how to solve has now become a market-leading, award-winning threat protection solution, keeping businesses safer around the globe. In a few short months, Capture has become a shining example of the opportunity that motivates us as innovators and industry leaders every day – when we put our knowledge and resources to work, we can play a meaningful role in enabling businesses to worry less and achieve more.

To learn more, visit the SonicWall Capture Advanced Threat Protection Service.

IT Security Done Right Enables State and Local Governments

News reports about new data breaches have become an all too frequent occurrence.  But cyber attacks can’t and don’t stop state and local governments from getting on with the business of governing. It’s easy to fall into a state of paralytic fear about attacks and data breaches, but in the meantime, state and local governments need to deliver the services their citizens rely upon, and continue to leverage technology to expand and improve those services.

If IT security is viewed as a defense mechanism by government, and even by security professionals themselves, government doesn’t work at well as it needs to.  A more productive attitude is to view security as an enabler of ongoing and new information technology efforts, providing a secure foundation for governments to take advantage of new technologies, provide employees and citizens with the ability to access the services they need from any device, and most importantly, streamline and improve those services.

In other words, we at SonicWall want to help state and local government IT security to become the Department of Yes. Making this change in viewpoint, doing security the right way, is the subject of the Government Computer News article, Take a Positive Approach to Security.

In the article, SonicWall’s Ken Dang goes into detail on how to accomplish this. Improving protection of government assets needs to be coupled with improving legitimate access to resources, which in turn improves efficiency, a key consideration for resource-constrained IT departments. Ken discusses a contextual approach to access, in which requests are evaluated based on a case by case basis, with the particular user’s specific requests placed in the context of the time and place of the request itself.

For the contextual approach to be effective, access information needs to be shared among all the different security devices and solutions throughout the government’s IT.  It’s important to have the proper tools to do this – which we’re happy to provide –but it requires breaking down organizational silos, getting people used to the idea that security is done better when the groups responsible for the many different aspects of security cooperate and communicate.

Contextual security particularly mandates this relationship when it comes to networks and user identities. Without transparency and full awareness between the two, the opportunity to improve overall security posture becomes a lost opportunity. But when government IT embraces that transparency and awareness, and leverages its capabilities by inspecting every packet on the network, even encrypted packets (which bear an increasing share of attack exploits) – that’s the path to security done right.

Add up all the above, couple it with our cost-effective, easy to install, SonicWall next-generation firewalls and other network security solutions, and IT security for state and local governments moves away from being an obstacle and towards being an enabler of better, more effective and responsive government.