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Sneak Peek: 2018 SonicWall Cyber Threat Report

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The cyber security industry relies on perpetual cadence of collaboration, research, analysis and review.

For SonicWall, that comes via our in-depth cyber threat report. This year, we’re excited to announce that we will publish the 2018 SonicWall Cyber Threat Report on Tuesday, March 6.

This premier cyber security industry report puts you a step ahead of cyber criminals in the global cyber war, empowering you with proprietary security data, global knowledge and latest trends, gathered and analyzed by our leading-edge SonicWall Capture Labs Threat Network.

Reimagined and refreshed, the 2018 SonicWall Cyber Threat Report is more comprehensive, informative and actionable than ever before with:

  • A comprehensive comparison of security industry advances versus cybercriminal advances year-over-year, to help you know where you stand
  • Proprietary empirical data that you will get nowhere else, to help you confidently understand key threat trends
  • Detailed predictions on trending threats and security solutions, to help you plan and budget resources
  • Expert best practices and valuable resources, to help successfully guide you forward

Here is a sneak preview

The modern cyber war — against governments, businesses and users alike — is comprised of a series of attacks, counterattacks and respective defensive countermeasures. Many are simple and effective. Others are targeted and complex. Yet they are all highly dynamic and require persistence, commitment and resources to mitigate.

Unfortunately, organizations large and small are caught in the middle of a global cyber arms race with vastly different resources at their disposal. And while growing budgets do make a positive impact on the effectiveness against known exploits, the threat landscape evolves at such a rate that yesterday’s investment in technology could already be insufficient to deal with tomorrow’s cyber threats.

No one has immunity.

Headline breaches

2017 was another record year for data breaches. The 2018 SonicWall Cyber Threat Report breaks these down by the numbers.

Ransomware

With WannaCry, Petya and Bad Rabbit all becoming headline news, ransomware was a hot topic for the second year in a row. The 2018 SonicWall Cyber Threat Report reveals a key indicator of how attack strategies are shifting.

Memory attacks

While the Meltdown and Spectre vulnerabilities were first publicly known in early 2018, the processor vulnerabilities were actually exposed last year. In fact, Intel notified Chinese technology companies of the vulnerability before alerting the U.S. government.

Threat actors and cybercriminals are already leveraging memory as an attack vector. Since these memory-based attacks are using proprietary encryption methods that can’t be decrypted, organizations must quickly detect, capture and track these attacks once they’re exposed in memory — usually in under 100 nanoseconds. Chip-based attacks will be at the forefront of the cyber arms race for some time to come.

IoT

The Internet of Things (IoT) also had a big year. The 2018 SonicWall Cyber Threat Report examines last year’s trends to predict what will be in the crosshairs next.

Business risk

Data breaches and cyber attacks are no longer back-of-mind concerns. The 2018 SonicWall Cyber Threat Report explains why they are the No. 1 risk to business, brand, operations and financials.

The battle within encrypted traffic

For the first time ever, the 2018 SonicWall Cyber Threat Report will provide key empirical data on the volume of attacks leveraging SSL/TLS encryption.

Want the report first?

The cyber arms race is a challenge we face together. And it’s the core reason we’re committed to passing our findings, intelligence, analysis and research to the global public via the SonicWall 2018 Cyber Threat Report.

GET IT FIRST

About the SonicWall Capture Labs Threat Network

Data for the 2018 SonicWall Annual Threat Report was gathered by the SonicWall Capture Labs Threat Network, which sources information from global devices and resources including:

  • More than 1 million security sensors in more than 150 countries and territories
  • Cross‐vector, threat‐related information shared among SonicWall security systems, including firewalls, email security, endpoint security, honeypots, content-filtering systems and the SonicWall Capture Advanced Threat Protection multi‐engine sandbox
  • SonicWall internal malware analysis automation framework
  • Malware and IP reputation data from tens of thousands of firewalls and email security devices around the globe
  • Shared threat intelligence from more than 50 industry collaboration groups and research organizations
  • Intelligence from freelance security researchers

The full 2018 SonicWall Cyber Threat Report will feature detailed threat findings, best practices, predictions and more, to help you stay a step ahead in the global cyber war.

Cryptocurrency, Ransomware and the Future of Our Economy

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History is full of people who’ve labored over missed opportunities. Like all other non-bitcoin-owning people, I am one of them.

I first heard of cryptocurrency in early 2013 and scoffed at the idea that something with no intrinsic or collectable value would trade for $20. The concept of owning a portion of a cryptographic code — and it having actual value — is still hard for many to swallow.

Now that an available bitcoin (BTC) is valued at over $19,000 (USD), I languish the fact that an investment of $1,000 in 2013 would have net me half of a million dollars today. Furthermore, had I been tuned into the movement in 2010, I would be a billionaire today. You too. Stings a little, doesn’t it?

At no point in history has it been so easy to become extremely wealthy out of thin air. And it is not just people like you and me who think about this, but criminals as well. This is not only causing major shifts in financial markets, but also in malware development.

What is Cryptocurrency?

With all of the noise about cryptocurrency, here is what we know as we near 2018:

  • There are, or have been, over 1,300 other cryptocurrencies on the market. These are called altcoins.
  • Most people have never owned a single “coin” from any blockchain.
  • Most have no basis for value, which means it’s subjective and speculative (e.g., like a baseball card or an artistic sketch). The community dictates the value.
  • Some are tied to a real currency (e.g., 1 Tether coin = $1 USD).
  • Governments struggle with regulation and don’t want to encourage the use of decentralized currencies.
  • They often function like startups. Founders get an early crack at the supply chain and hold an equitable stake in the algorithm. Instead of a stock IPO they release them as part of an Initial Coin Offering (ICO).
  • Most of the popular coins cannot be mined by your computer anymore. Today, it’s only achieved through professional-grade mining operations.
  • No one knows how high or low bitcoins and cryptocurrency will go; either they will die or become the basis for our future economy.
  • The popular coins today are desired by cybercriminals and are the main form of payment within ransomware.
  • Like a TLS digital certificate, cracking the actual encryption is nearly impossible. Bitcoins are, however, fairly easy to steal and even easier to lose or destroy.
  • Malware is used to steal coins and to also turn infected endpoints into mining bots.

Bitcoin Is the Great Ransomware Enabler

Because cryptocurrency is virtually un-trackable, holds great value and is easily traded online, they are the preferred way to get paid on the black market. Without the value of bitcoin, you wouldn’t have heard about ransomware.

Ransomware is responsible for causing billions of dollars (USD) in damage across the world. Furthermore, the actual cost of the problem isn’t the cost of bitcoin to return your files (if you ever get them back), but the fallout from an attack.

Ransomware is fun for the media because you can easily quantify the ransoms and take photos of the demand screens, but not so fun for hackers. Through the development, updates and propagation of the malware, only between five and 10 percent of people pay the demands. But there is another way.

Bitcoin Mining

Instead of having your victims pay you once, what about having your victims unknowingly work for you? Well, that is what a lot of malware is doing today. By leveraging a portion of your compute power to form a bitcoin mining pool, hackers don’t have to kill the goose that lays the golden egg.

The result? The home computer has less power to run normal processing and incurs higher energy costs. When this approach works its way into a corporate network, it could cause major productivity and service issues.

For some hackers, these two attack vectors are small-time thinking. Instead of counting on a distributed attack vector across a global landscape of endpoints with mixed vulnerabilities, what about a single targeted attack?

Hackers don’t attack the algorithm behind the coins, they attack where they are stored. Cryptocurrency banks and exchanges are ripe targets for attacks. If you factor in the price of a bitcoin (at the time of I started writing it was $8,160 and after editing its $16,000) — the second Mt. Gox attack emptied bitcoin wallets to the tune of over $11 billion USD. Wow! At the time, the bitcoin haul was nearly 744,000 coins worth $436 million USD and caused the value of bitcoin to fall to a three-month low.

Cryptocurrency: Is it the Future?

Like most dual-sided arguments, those inside a social ecosystem are bullishly optimistic. Those outside remain pessimistic. I’m in between. I see the opportunity to capitalize on the attention, but recognize the many limitations behind cryptocurrencies that cap their viability into the future.

I’ve never owned a bitcoin coin but have entered into a few key platforms for the short-term. As mentioned, the value is purely subjective, much like an arbitrary piece of art, which can be a good investment as long as there is a large pool of people with the financial ability to support and bloat its value.

What is the difference in value between this rare Honus Wagner T206 card ($3.12 million USD) and the common Dusty Baker’s 1987 Topps card ($0.70 USD)? The answer lies in the availability of the item and the demand from the consumer.

Bitcoin, Ethereum and Monero all have value because a community of people feels it does. The more people who enter this pool, the greater the potential value. Some are investors and others are victims buying a ransom. But what truly drives the cost of bitcoin is attention — just like a piece of sports memorabilia. When you mirror Google’s search trend data to the historical price of BTC, you see a direct correlation.

What does this tell me? Once the attention fades, people will lose interest. At that point, the price will come down, similar to a Derek Jeter autographed baseball. Additionally, as ransomware becomes less effective, fewer people will buy bitcoin for the sake of digital freedom. And that freedom is the primary thing cryptocurrency can buy.

In the past year, every time the price of bitcoin dropped the Chicken Littles of the world wanted to be the first to cry out, “The sky is falling!” I do believe there will come a time when bitcoins will have the value the 1986 Topps Traded Pete Ladd sitting in the back of your closet (less than $1), but its value won’t crumble in a day.
With the remaining 1,000-odd altcoin cryptocurrencies (that currently hold value) out there with a collective market cap of over $400 billion (at the time of writing), it would take a lot for crypto-investors to create the needed fire sale that would cause the market’s topple. Instead, I see it like the Ice Age; built in stages and then a slow recession.

The altcoins wouldn’t exist today if bitcoin wasn’t popular and a goldmine for the early investors. The creators of these algorithms are like the leaders of pyramid scams. They created the rules and the ecosystem to make money and only exist if their supporters exist, much like an Amway Double-Dutch Triple-Black Platinum Diamond Founder’s Crown Elite Wizard. These will be the first to die. The beginning of their end is when bitcoin hits a plateau lasting more than two months.

In the Ice Age analogy, bitcoin is much like a large glacier that icicles attach to. As the sun shines, they will melt, leaving only the strongest cryptocurrencies to linger. I see bitcoin and Ethereum lasting for years, but only at a small price point. The coins in active circulation will be mostly in the possession of cyber criminals (if they aren’t already) and will be sold to the victims of cybercrimes to pay ransoms until the practice to buy cryptocurrency is outlawed country by country.

And, with that, the official death of ransomware.

Death in a Cathedral

Thirty years from now when we look back at cryptocurrency, we will reminisce about the second coming of the roaring ‘20s. Without the presence of Babe Ruth and the Charleston, we’ll have great unregulated wealth that comes to a crash.

In my conservative outsider-ish advice, I recommend minor, short-term cryptocurrency investments that you are not afraid to lose. Watch the price of bitcoin. When you see a plateau lasting a month, sell. (However, I’m not a financial advisor and I have no fiduciary duties to you. Please do your own research.)

Remember the old adage: movements are built in caves and die in cathedrals. Bitcoin is in the cathedral phase of its life. And if you understand the politics and history of cathedrals, you would be wary of entry. If not, read The Gothic Enterprise: A Guide to Understanding the Medieval Cathedral. Pay attention to fallout surrounding the bankrupt Bishop Milo de Nanteuil.

The Marriage Between Malware & Cryptocurrency

Another adage I was raised with, “make hay when the sun shines,” is what hackers are doing today. As the flames of bitcoin flare, more moths will be drawn to its light. The illicit creation, extortion and theft of digital coins will drive the price to an all-time high.

Because of the outrageous volume of ransomware infections of 2016, and the infamous attacks in 2017, malware defense is at an all-time high too, but it is not enough. Network and end-point security needs to be a serious topic of discussion.

At SonicWall, we’ve made great strides to get ahead of the cryptocurrency attacks; far before a hunk of digital code was valued at dollar volumes higher than what your grandfather paid for his first home.

Before the public release of Zcash, we released the SonicWall Capture Advanced Threat Protection service, which is a cloud-based network sandbox that works in line with SonicWall next-gen firewalls to run and test suspicious code in an isolated environment to prevent newly developed ransomware attacks (and other forms of malware too).

To bolster endpoint protection, we created an alliance with SentinelOne to provide an enhanced endpoint security client framework to provide next-generation anti-virus capabilities to our current endpoint offerings.

To learn more on how SonicWall can prevent malicious attacks, please read our solution brief, Five Best Practices for Advanced Threat Protection. If you’d like to discuss this blog, the marriage between malware and cryptocurrency, and to send your potentially future-worthless digital collectibles, reach out to me on Twitter.

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3 Disruptive Trends Driving Demand for Automated Cyber Security for SMBs

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Organizations typically struggle to provide a holistic security posture. There are many security vendors providing exciting and innovative solutions. But from a customer perspective, they often become various point solutions solving several unique problems. This often becomes cumbersome, expensive and unmanageable. Some of the most recent trends in this area are discussed in this blog, which could bring about even further complexity to an organizations security posture.

IoT the new mobile?

Internet of Things (IoT) brings similar challenges to the industry, to those which mobile introduced over the last eight years. These endpoints are non general-purpose computing devices often with a specific function, but typically have an operating system, applications and internet access. Unlike Mobile, IoT devices do not usually have the same high level of user interaction, so breaches are more likely to go unnoticed.  The result of poor security controls can result in similar events, to the recent IoT botnet which caused havoc to major online services, including Twitter, Spotify and GitHub.

The industry should look to the lessons from securing mobile and apply these to IoT. This is most important in the consumer space, but as with mobile we’ll see risks arise in the commercial also, including HVAC, alarm systems and even POS devices.

Mobile and Desktop Convergence

More focus needs to be spent on unifying the identity, access and controls for mobile and desktop security. As this often requires custom integration across differing solutions and products, it’s difficult to maintain and troubleshoot when things go wrong.

Some solutions only focus on data protection, endpoint lockdown or only on mobile applications. By themselves, none of these go far enough, and software vendors should aim to provide more open ecosystems. By exposing well documented APIs to customers and integration partners, this would allow for better uniformity across services, with a richer workflow and improved security.

Cloud and SaaS

As we see endpoints split across mobile and desktop, customers are rapidly splitting data across a hybrid IT environment. While we expect hybrid to be the norm for many years to come, organizations need to consider how the security and usability can be blended, in a way that security controls don’t become too fragmented, or result in a poor experience for users and unmanageable for IT.

How SMBs can automate breach detection and prevention

The impact of a security breach to the SMB is significant. When large organizations detect fraudulent activities, they expect to write off a fair percentage of the cost. On the flip side, the impact of a $50,000-$200,000 incident to a small business could be enough for it to cease trading. To the attacker, SMBs are a relatively easy target; as they may not have the expertise or man-power to protect against an advanced and persistent threat.

For 25 years, SonicWall has maintained a rich security portfolio, which is primarily focused on delivering enterprise-grade security for our SMB customers. Our vision is to simplify and automate, to solve complex security challenges — all while meeting the constantly evolving threats. It’s an ongoing arms race after all!

Taking full advantage of our vast database of threat intelligence data, coupled with our advanced research from SonicWall Capture Labs team, we ensure our customers of all sizes can detect and prevent from these threats.  The breadth and depth of our portfolio, also includes those that specifically help with mobile, cloud and IoT security.

Stop ransomware and zero-day cyber attacks

One of our biggest strengths is combatting advanced persistent threats, ransomware and zero-day cyber attacks with the award-winning SonicWall Capture Advanced Threat Protection (ATP) multi-engine sandbox. Capture ATP is now available as a security service across each product in our portfolio, providing a unique protection solution across a multitude of scenarios.

Simplify endpoint protection

For endpoint protection, we are also very excited with our recent partnership agreement with SentinelOne.  This brings the highest level of zero-day malware prevention on the endpoint while concurrently simplifying solutions for organizations of all shapes and sizes.

To learn more about how SonicWall helps our customers implement mobile security, download: Empowering Mobile Workforce to Collaborate Securely.

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How SonicWall Signature “Families” Block Emerging Ransomware Variants

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When you look at the most damaging network security invasions over the last year, you see a recurring pattern: leaked government cyber tools being repurposed by cybercriminals. The compromised NSA toolset leaked by Shadow Brokers was devastating in many respects. These were highly targeted tools that many nation states wish they had the operational capacity to deploy.

But the tools developed by the NSA fell into criminal hands, who used them not for state-backed cyber espionage, but for capital gain. They repurposed these tools into WannaCry, Petya and, most recently, BadRabbit, as a means to install ransomware, encrypt information and keep it hostage until a targeted victim pays to release it, typically via Bitcoin.

Alas, sometimes victims pay and the data is still not released.  Sometimes, other actors see an organization has been held hostage and sends their own ransom demands, even though they are not affiliated with the original ransomware creators. The victim organization pays for this misdirection but still cannot unlock their files. They are out of the money and damages are incurred. “There is no honor among thieves,” as they say.

WannaCry, Petya and BadRabbit form a “family” of ransomware variants developed from the same leaked NSA tools. It is when there are these multiple attacks using the same family of exploits that SonicWall can give you breathing room and help you sleep at night.

To explain, first let me discuss how signatures work in our next-generation firewalls (NGFWs). Individual signatures exactly match bit patterns from IP-based frame payloads to detect a specific variant of malware. Our award-winning Capture ATP technology, a multi-engine network sandbox,  not only stops unknown and zero-day threats from entering networks, but also helps create new signatures for detecting emerging malware.

Few vendors look at both incoming and outgoing packets for malware, as it can be a large performance hit to do both. Most vendors are only concerned with traffic going from the internet to the trusted zones and only inspect this pattern. Yet SonicWall inspects every single packet in each direction.

Why? Well, if you own a network and somehow a device is compromised, the only way you will find out is by seeing what it sends out. Is it talking to a command-and-control server (C&C)? Is it sending malware out, as infected machines do? Without scanning every packet, you do not have visibility of your internal network. While it is important to block incoming malware, it’s also important to determine what machines may have been infected and are trying to send data outside your organization.

This brings us back to our “family” of signatures. Have you ever wondered why SonicWall uses a different naming convention than other well-known malware strands?  It’s because we find them first, and give them their own names. Other vendors do this too, but we are vastly different. I am proud to say that SonicWall is extremely competent in creating a family of signatures to cover many individual signatures with one pass. SonicWall uses a fast memory-tree lookup as packets pass through the NGFW with our family of signatures, so only one lookup is needed. This is an extremely fast method of traffic processing.

Sometimes in sales, we have to quote statistics in answer to questions, such as “How many signatures do you store on the firewall?” And we dutifully respond, “Over 32,000 locally, with more in the cloud.” But this only tells part of the story. With our family of signatures, one family will catch 100 or more variation of one signature.

Going back to WannaCry, SonicWall created a family that caught WannaCry right after it was announced to the public. Since the NSA leak variants caused Petya and BadRabbit derivatives, the family signature in your SonicWall firewall blocked all these new attack vectors.

Even though these new variants were targeted delivery to networks, SonicWall blocked all these different bit patterns as part of our WannaCry signature family.  The signature updates were performed in the background – as you enjoyed the holidays with your friends and family.

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Catch the Latest Malware with Capture Advanced Threat Protection

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Now that Halloween is over and your coworkers are bringing in the extra candy they don’t want, let’s look back at the last quarter’s results from SonicWall Capture Advanced Threat Protection (ATP) network sandbox service. Grab the candy corn and let’s crunch some data. Note: terms in italics below are defined in the glossary at the bottom to help newbies.

63,432 new threats discovered using the network sandbox over the course of three months on customer networks.

30.6% of threats that were found through static filtering. Translation- less than a third of these threats were new to us, but not to someone among the 50+ scanners we compare against.

69.4% of threats that were found through dynamic filtering. Translation- there is nearly a 70% chance SonicWall will find new malware and develop protections against it faster than anyone else.

.16% of all  files sent to the sandbox were malicious. Translation- SonicWall can find the needle in the haystack.

72% of files were processed in under 5 seconds. Translation- Capture ATP is fast!

60% increase in the number of Capture ATP customers that sent files for analysis over the past quarter. Translation – more people supplying potential threat data gives us a wider net to catch the latest threats, making it easier to protect you. Double translation – the community helps to protect the community.

20% of all new malware were found in documents (.docx & .pdf specifically) on many days throughout the quarter. Translation – Attackers put more attention to getting you to open malicious documents. Double Translation – educate your employees to not open suspicious attachments in email or found online.

I hope this helps you understand the importance of using a network sandbox, namely Capture ATP, the winner of CRN’s Network Security Product of the Year 2016 by customer demand. To learn more please review our Tech Brief: SonicWall Capture Threat Assessment or contact us with more information.

PS – I wrote a simple glossary of sandboxing terms for you to reference in case you are new to this. If you want more terms added to this, find me on Twitter and send me a note.

Glossary of terms:

Network Sandbox: An isolated environment where suspicious code can be run to completion to see what it wants to do. If your firewall doesn’t know the file, it will be sent to the sandbox for analysis.

Block until Verdict: A feature of the Capture ATP sandboxing service that blocks a file until a determination of the file can produce a verdict. If it’s malware, the file is dropped and can’t enter the network. If it’s good, a verdict for the hash of the file is stored and, if anyone tries to upload the file to our service, that verdict will be supplied within milliseconds to the user.

Hash (AKA: cryptographic hash): A cryptographic code to identify code (e.g., malware) across the community of researchers. Instead of storing malware and comparing new files against samples, the file is converted to a hash and compared against a database of known good and bad hashes. For example, the phrase “SonicWall Capture ATP stops ransomware” translates into “13d55c187dbd760e8aef8d25754d8aacadc60d8b”.

Once a new file is encountered, hashed, and doesn’t match a known hash, it is sent to the sandbox for analysis.

Static Filtering: A way of filtering out results of a file before taking it to time-consuming dynamic analysis. SonicWall static filtering compares new files against a database of shared malware hashes from over 50 anti-virus scanners.

Dynamic Filtering: The method of processing a file to see what it wants to do. SonicWall’s dynamic processing features three engines in parallel to find the most evasive malware. We use virtualized sandboxing, hypervisor-level analysis, and full-system analysis to uncover the most difficult forms of malware, including Cerber.

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Bad Rabbit Ransomware: The Latest Attack

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What Is Bad Rabbit Ransomware?

On Tuesday, Oct. 24, a new strand of ransomware named Bad Rabbit appeared in Russia and the Ukraine and spread throughout the day. It first was found after attacking Russian media outlets and large organizations in the Ukraine, and has found its way into Western Europe and the United States. The initial installer masquerades as a Flash update but is believed to be an updated version of NotPetya, since the infection chain and component usage is identical.  Interestingly, this malware contains a list of hardcoded Windows credentials, most likely to brute force entry into devices on the network.  According to SonicWall Capture Labs Threat researchers, Bad Rabbit spreads using the SMB protocol within Windows. We should think of it as a bug fix maintenance release of NotPetya (within EternalBlue method of propagation removed). The purpose of using the SMB protocol is to spread laterally across an organization. 

Are SonicWall Customers Protected from Bad Rabbit?

Yes. SonicWall Capture Labs released signatures to protect against Bad Rabbit malware, which are available for anyone with an active Gateway Security subscription (GAV/IPS).  In addition, SonicWall Capture Advanced Threat Protection (ATP) sandboxing service is designed to provide real-time protection against new strains of malware, even before signatures are available on the firewall. SonicWall Capture ATP customers will be protected against new forms and copycat versions of this malware. Multiple variations of this ransomware strain have been processed in Capture ATP, with a 100 percent success rate of catching it.

How Can I Stop Ransomware Like Bad Rabbit?

SonicWall customers should immediately ensure they have the Capture Advanced Threat Protection sandbox service turned on with their next-generation firewalls, and have the Block Until Verdict feature activated.  For Bad Rabbit, there is no need to manually update the signatures on SonicWall firewalls, as they are automatically propagated to the worldwide installed base upon deployment.

General recommendations for everybody, regardless of their security vendor, include:

  • Apply all patches to operating systems
  • Protect endpoints with an up-to-date anti-virus solution
  • Promote good password hygiene policies
  • Ensure firewall and end point firmware is current
  • Implement a network sandbox to discover and mitigate new threats
  • Deploy a next-generation firewall with a gateway security subscription to stop known threats

I will update this post as analysis of Bad Rabbit ransomware develops.  For more information, read the SonicAlert posting from SonicWall Capture Labs Threat Research Team. To learn more about ransomware defense, please read our Solution Brief: Eight Ways to Protect Your Network Against Ransomware.

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Ransomware Negotiation: How Hackers Target SMBs

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It was a Tuesday afternoon. Liz, a local attorney with 26 years of experience, had given up.

She was easily over 20 hours in to trying to free her computer, with all of her files, from a ransomware attack. She just spent a few thousand dollars on a local IT team to break the encryption and remove the malware. They ultimately couldn’t succeed, but charged $2,000 for their time anyway.

Law enforcement and a local FBI contact both shrugged their shoulders. They only offered sympathy instead of a commitment to investigate. With all of her client files locked, she did what roughly 5 percent of small businesses did this year: contact the hacker via the email address in the ransom note.

Shortly later, a message came through: “Hi, the price to decrypt your files is 1.5 bitcoin.”

With icy fingers, she proceeded to converse with the hacker, via a Russian-based email address, who was going by the name Alkash; possibly an Armenian slang term for “alcoholic.” She began to negotiate with him by acting as an elderly person with little money. She told him she had about $350. His reply was simply, “No.”

She didn’t give up. She replied, “I am supporting my kids and I have to use my computer to earn money. Why are you doing this? Don’t you have family?”

He didn’t bite. He replied, “You live in a rich country. I give you 3 days after which I delete the keys to your files.”

She didn’t flinch. She came back and told him to look at the news on how the government treats the poor and how rich people keep their money to themselves. She said her healthcare was being taken away and she was very sick.

“You own a server with open access,” he said. “Why would a poor sick woman own a server?”

This reveals how she was infected. A lot of us think we are too small to be a target, but in the end, all of us our IP and email addresses that will eventually be found. She had little in the way of security, only endpoint antivirus; an easy target.

She convinced the hacker that she could borrow money from a relative to make it $500. The attacker agreed and instructed her to send a few files that he would unlock as a guarantee he will unlock them all when she pays.

Two days after the initial exchange, Liz was able to buy the right amount of bitcoin from a problematic dealer in South America. She finally unlocked her files.

It was done. Her files were back. She sobbed.

It took around 50 hours to get to this point. Fifty hours of living in fear her client files were gone forever. Fifty hours of lost productivity. Fifty hours of being at the mercy of a thief.

Liz was able to return to work and eventually took time off to recuperate from the attack. Later, while on vacation, she received a call from someone who shared an office with her.

“Are you remotely accessing your computer from your vacation spot?” they said.

The answer was solid: “No!”

Someone, possibly Alkash, was accessing her computer and eventually stole her personal credit card information saved in her browser. She returned from her trip and went right back to work to remediate another breach of her system.

A call to the IT team, a security vendor and the FBI gave her another 20-hour headache, a stack of bills and quotes. Between both attacks, Liz estimated she lost around $50,000 in consultant fees and lost productivity alone.

Feeling like she was getting the run around, Liz called someone she knew at SonicWall. The team went to work to segment her office network and set her up with a firewall. It included the Advanced Gateway Security Suite, which comes with the SonicWall Capture Advanced Threat Protection cloud sandbox service,  to stop known and unknown malware attacks, as well as intrusion attacks, against her server.

So, how are things today?

“Great!” says Liz.

She doesn’t have to worry about follow-on attacks, ransomware attempts and deflating calls to the FBI.

Studies have shown that when a small business is hit with a critical cyber-attack, one in six have to stop business for more than 25 hours. Liz knows the truth to that.

Moreover, roughly 60 percent of small companies that experience a crippling cyber attack are run out of business. A fear that Liz mulled over for 50 hours in June 2017.

To better arm yourself against these forms of cyber attacks, please read our eBook, “How ransomware can hold your business hostage.”

Equifax Data Breach: What Can We Learn?

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Equifax just rolled into the history books as the victim of one of the most widespread and dangerous data breaches of all time. The breach happened on March 10, 2017, at which time the cyber criminals leveraged the critical remote code execution vulnerability CVE-2017-5638 on Apache Struts2. This attack highlights the value of an Intrusion Prevention System (IPS) and virtual patching security technologies.

SonicWall developed definitions for this vulnerability for our Intrusion Prevention Service and afterward saw a large growth of IPS hits by the beginning of the third week of March 2017. The first lesson we can gain from the data is how quickly hackers rush to exploit a critical vulnerability (see chart below).

Every announcement of this magnitude is like Black Friday for hackers. Also, seeing this one attack highlights how, in 2016, SonicWall blocked over 2.6 trillion IPS attacks on customer systems.

This means if there is a critical patch you either need to install it ASAP or have an automated solution in place that can block related attacks such as IPS (Learn how IPS works) until you can do so. This is the same lesson everyone should have learned years ago, if not since WannaCry. In fact, had people patched after WannaCry, none of us would have heard of NotPetya.

However, many believe that the conventional wisdom of patch and train is ultimately not working. If manual patching of vulnerable systems worked, why would the number of breaches continue to escalate?

A 2016 survey from Black Hat showed that even people who rate themselves as very knowledgeable about IT security can be coerced into clicking phishing links in emails. So, it seems that training alone is not the answer either.

We at SonicWall think there is a better way. We believe in automating as much of the protection as possible — on the network, for email, for mobile users, on Wi-Fi and at the endpoint. That is why we built our automated real-time breach prevention and detection platform. It’s why we believe in cloud-based, zero-day protection, and also why we built the Capture Advanced Threat Protection sandbox service into every element of our platform.

So, what can you do to keep yourself safe against these IT weak spots? Here is a list of best practices for staying safe in today’s dynamic, fast-moving threat landscape:

  • Implement automated real-time breach prevention. Deploy SonicWall next-generation firewalls with Gateway Anti-Virus and Intrusion Prevention Services (GAV/IPS) to stop known attacks like those on the critical Apache Struts2 vulnerability. SonicWall’s Deep Learning Algorithm, which learns from over 1 million sensors deployed around the globe, with the ability to push out real-time updates within minutes within GAV/IPS.
  • Use cloud-based sandboxing. Leverage SonicWall Capture ATP, our multi-engine cloud sandbox to discover and stop unknown attacks, such as new ransomware attacks.
  • Inspect TLS/SSL traffic. Because of the rise in malware being encrypted, always deploy SonicWall Deep Packet Inspection of all TLS/SSL (DPI-SSL) traffic. This will enable SonicWall security services to identify and block all known ransomware attacks.
  • Defend against phishing attacks. Implement advanced email security, such as SonicWall Email Security, that leverages malware signatures to block email-borne threats that are often used to deliver malware. It is estimated that 65 percent of all ransomware attacks happen through phishing emails, so this needs to be a major focus when giving security awareness training.
  • Filter malicious content and sources. Customers should activate SonicWall Content Filtering Service to block communication with malicious URLs and domains, which work similar to the way botnet filtering disrupts C&C communication.
  • Never stop patching. Apply the latest patches on all of your systems. Implement policy to ensure it happens and be consistent in verifying it is being followed.
  • Improve attack awareness. Train your users to shut off their computers if they suspect a malware infection. While their machine is likely compromised, this practice well help limit malware from using the endpoint as a launching point into the network.
  • Back up data. It is always a good idea to maintain current backups of all critical data to allow recovery in the event of a ransomware event. For larger organizations, build redundant disaster recovery and business continuity plans to ensure operations are not impacted.

For more information, download 10 Ways to Securely Optimize Your Network.

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SonicWall Announces Channel Partner Award Winners at APJ Partner Summit 2017

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Last week, SonicWall hosted over fifty enthusiastic partners across 14 countries at our Asia Pacific and Japan Partner Summit. Phuket with its lush and leafy surroundings and dramatic beach sunsets proved a popular location for our APJ Partner conference. Our purpose was to clearly articulate the vision for SonicWall as we build our solutions and capabilities to fight in an era of unprecedented cyber security challenges. And we cannot do this alone, it’s the combined effort of our products and our partners’ services that allow for our customers to be protected.

When we say we are a 100 percent channel company, it’s not a claim we take lightly. We are reliant on our partners and their commitment to work with us and be the trusted advisors for their customers.  Keeping up with the cyber threats is difficult, but especially so with smaller and mid-enterprise businesses where there is a limitation on the level of investment and ability to source dedicated IT security and networking resources. Partners are key to helping to impart both their knowledge, expertise and experience to help these organizations have the most effective security practices and solutions. Allowing the current distractions and disruptions in business caused by very prevalent threats such as ransomware and other forms of cyber-attack vectors, to be prevented in real-time.

We enlisted some of our key SonicWall executives to brief our partners on what we have been working on to deliver on our vision; including the focus and investment in enabling, educating and incentivizing our partners through the SecureFirst Partner Program. Our SVP of Global Sales and Chief Revenue Officer, Steve Pataky detailed some of the results we’ve seen to date since the launch of SecureFirst, including the number of newly signed partners, the uptake and utilization of SonicWall University’s role-based courses, and increase in adoption of Capture Advanced Threat Protection (ATP) Services to provide a stronger level of protection to customers.

Dmitriy Ayrapetov, Executive Director of Global Product Management detailed our product and solutions road-map for the next two quarters – giving the partners a sneak preview into what is going to be launched into the market over the coming quarters to strengthen our existing portfolio. Gary Staff, Director of Global Services brought fresh insight into partner service opportunities that will be available to our partners to deliver even more value to their customers. And Keith Trottier, Vice President of Global Client Services and Support exemplified the steps SonicWall has taken to improve our customer and technical support, and how we are working to further refine and extend our capabilities.

To me, one of the best parts of the APJ Partner Summit was the Partner Advisory Break-Out sessions run to garner feedback on several key topics to ensure we are listening to the partners and what they are experiencing on the front line. This keeps us in sync with their needs, brings fresh ideas to the table and makes us accountable to ensure that working with SonicWall is helping them solve their customer problems and be impactful to their own success.

Our APJ Partner Summit concluded with an awards evening to recognize those partners who exemplify commitment to the SonicWall SecureFirst program and achieved substantial sales growth over the last year leveraging our full solutions portfolio. The awards highlighted partner excellence for Distribution, Channel Partners, and Emerging Partners.

I’d like to extend congratulations to the following winners:

Country/Region Awards Winners:

APJ Award Winners:

Events such as these are always a great reminder of the mutual success we share with our security partners, and the together we are working to protect our mutual customers from known and unknown adversaries.

The feedback we received from our partners reaffirmed that there is a clear need to allow IT to move away from being an obstacle to the business to becoming an enabler, with technologies that protect from threats, but still provide easy access for all workers, especially those who are mobile or remote.

A huge thank you to all our partners who participated – we have listened, and we will strive to continue building stronger partnerships.

Network Sandboxing Takes On Malware, More than 26,000 New Strands Identified in August

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Malware never sleeps. Threat actors and criminal organizations are relentless in testing, optimizing and deploying exploit kits that target businesses and organizations across the globe. August 2017 was no different.

In fact, the month presented SonicWall’s network sandbox, Capture Advanced Threat Protection (ATP), with a few milestones.

First, the Capture ATP service celebrated its first anniversary protecting customer systems across the globe. Second, according to some sources, it surpassed install base figures of some of our competitors. Finally, the service also broke its own record for the number of new forms of malware it discovered and stopped on our customer networks.

How many? 26,438 to be exact!

This means that nearly 26,500 forms of malware — ranging from ransomware, to other Trojans, to Malvertising — were never seen by SonicWall before this month. Out of this, a little more than 7,100 were identified by one of the numerous anti-virus sources we work with. But over 19,300 were never seen by anyone and this includes a strong list of over 50 vendors including some very large names.

On top of this, last year we cataloged 60 million new forms of malware in order to prevent a patient-zero situation among the customer base. But despite our round-the-clock vigilance, there will always be a customer out there who will find something before we do.

To better eliminate this type of rare event, we created the industry’s first multi-engine network sandbox that can block until verdict, which means a customer can elect to have all unknown files blocked at the gateway until SonicWall can vet the code.

By combining the power of hypervisor-level analysis, full-system emulation and virtualized sandboxing, we have been very successful at finding some of the most evasive forms of ransomware in history, such as Cerber.

By combining the research from SonicWall’s Capture Labs, which place their signatures in SonicWall’s Gateway Security (and other places like Email Security for example) and Capture ATP, customers can stop known and unknown forms of malware. It is the latter group that causes the most fits for security professionals and gives end users with good technology something to brag about.

Since February we’ve seen a large increase in the new malware Capture ATP catches. This momentum stems from an ever-expanding customer base, but also a large rise in the percentage of malicious files that are out there. Here are some key facts:

  • Since February 2017, we’ve seen an increase of 524 percent in the new forms of malware discovered
  • In August 2017, the percentage of malicious files found was .22 percent, which is up from .14 percent
  • We made improvements in our performance and saw that 71.5 percent of all files were processed with a verdict in under 5 seconds

Is network sandboxing right for you? Based on our data, the average Capture ATP customer is on pace to detect and stop 30 new forms of malware within a year.

To learn more about the power of network sandboxing, I encourage you to read this executive brief: Why Network Sandboxing is Required to Stop Ransomware.

READ EXECUTIVE BRIEF