Posts

Smarter Cybersecurity: How SecOps Can Simplify Security Management, Oversight & Real-Time Decision-Making

Organizations continue to be alarmed by how easily cybercriminals can circumvent security defenses as malware, ransomware, cryptojacking and phishing attacks make headline news.

In addition, security operations lack visibility and awareness of unsafe network and user activities, network traffic irregularities, and unusual data access and utilization. This exacerbates the situation and creates a dangerous condition where security teams are too late or unable to:

  • Respond to security alerts or incidents at the speed and accuracy they need
  • Conduct thorough and effective investigations
  • Find answers fast enough to take corrective actions

Through close engagements with our top channel partners and key customers, SonicWall learned and understood these challenges first-hand. And through that collaboration, SonicWall developed and introduced the SonicWall Capture Security Center and two powerful risk management tools ­— Analytics and Risk Meters — to help customers solve these difficult problems.

Govern, comply and manage risk

The Capture Security Center is grounded on three core objectives:

‘Govern Centrally’ focuses on improving operational efficiencies and reducing overhead, while ‘Compliance’ and ‘Risk Management’ concentrate on the business value. These core objectives are interdependent as each leverages a common set of information, processes and technologies that help SecOps establish and deliver a strong, federated security defense and response services at the core of their security program.

Work faster and smarter — with less effort

Capture Security Center is a cloud solution organizations use to avoid operational overhead associated with software and hardware installation, upgrades and maintenance. This solution provides SecOps teams secure single sign-on (SSO) access to license, provision and manage their entire SonicWall security suite, including network, wireless, endpoint, email, mobile and cloud security products and services.

Think of it as a high-productivity tool that provides authorized users access to all available security services based on their role and access rules. The command console is assessible from any location and from any web-enabled PC. Once signed in, users are automatically granted access to everything — and are able do everything securely — using one cloud app.

The different tiles (shown below) are exactly what you’ll see when you log in to your Capture Security Center account. Users can easily navigate between tenants presented on the left panel and, on the right panel, manage any licensed cloud services registered to that tenant.

Available in January 2020, Capture Security Center version 1.8 adds capabilities for security teams to:

Study risks and threats in real time with real-world data

SonicWall Risk Meters is a threat monitoring and risk-rating tool we’ve integrated into the Capture Security Center. The tool is available to all SonicWall Capture Security Center customers at no additional cost.

Risk Meters, shown below, gives a direct line of sight into the cyberattacks affecting your security posture. Threat vectors are represented by colored arrows while threat types are shown as icons.

Clicking on an icon pops up an information panel that provides a detailed description of the threat. A tenant drop-down list allows you to view threat metrics at the tenant level. Visibility into the attacks targeting various defense layers helps guide your response to where immediate defensive actions are needed for a specific environment.

The first defense layer captures attacks blocked by the firewalls, Capture Advanced Threat Protection (ATP) sandbox and WAF.

The second defense layer reveals attacks targeting your SaaS appliances and email environments.

The third defense layer shows threats attacking your users’ devices. The DEFCON and Shield Level ratings displayed at the top-right corner provide the computed risk scores based on existing defense layers. Scores are adjusted as you toggle to activate or deactivate available services.

Taking this a step further, Risk Meters gains several important improvements in Capture Security Center 1.8. A new control panel presents users with customization functionalities to run analysis on a variety of threat data.

This new feature allows for experimenting “what-if” simulations at a more granular level to see how the risk score dynamically changes when sub-components of certain layer or multiple layers are added or removed.

Up until this release, risk scores were calculated based solely on security services from SonicWall. To give a more accurate account of customer security environments, CSC now factors in all security controls when calculating the risk scores, including non-SonicWall services.

The Risk Meters Control Panel allows users to configure and weigh third-party security controls into the calculated risk scores. Users can now review trends of different threat types and then compare them against regional and global averages to help identify which threat vectors to focus on and where to prepare their defenses.

Transforming threat data into decisions, decisions into actions

In conjunction with Capture Security Center 1.8, SonicWall releases Analytics 2.5 to introduce a new user-based analytics and reporting function to helps security teams visualize and conduct investigations into users’ actions and application and data usage.

Security teams can monitor or drill-down into the security data for more details about the user network traffic, access and connections, and what applications are being used and websites are frequently visited.

Also, security teams can investigate attacks that target a certain group of users and bandwidth costs associated with resource utilization to determine if policy-tuning or added configurations are needed to reduce their risk profile or optimize network performance.


About the SonicWall Capture Security Center

Capture Security Center is a scalable cloud security management system that’s a built-in and ready-to-use component of your SonicWall product or service. It features single-sign-on and ‘single-pane-of-glass’ management. It integrates the functionality of the Capture Cloud Platform to deliver robust security management, analytics and real-time threat intelligence for your entire portfolio of network, email, endpoint, mobile and cloud security resources.

Capture Security Center delivers a valuable team resource to help organizations control assets and defend entire networks from cyberattacks. Unify and synchronize updates and support, monitor security risks and fulfill regulatory compliance — all with greater clarity, precision and speed.

My Workspace: Streamlining Asset Management for MSSPs

Managed security services providers (MSSP) are being trusted more and more to help small- and medium-sized business (SMB), as well as distributed enterprises, remove the costs and complexity (i.e., headaches) of managing and protecting their digital assets and users.

There is a constant need for easing customer and asset lifecycle management for MSSPs. This includes everything from onboarding new tenants, managing and accounting for assets used by customers (dedicated or shared, leased or co-managed) to granting visibility and control to employees and customers.

For over 15 years, SonicWall partners and customers have used the MySonicWall portal to manage their assets, including registering products and licensing services.

To cater to the changing dynamics of security operations, SonicWall introduces My Workspace to easily manage customers, assets and access control.

Gain ‘snapshot’ view of all tenants, assets

As the new home for MySonicWall users, My Workspace functions as a dashboard offering a snapshot view of all tenants and assets registered to an MSSP with actionable intelligence.

Quick alerts for calls to action, including licenses that may be expiring or new software updates for hardware/software products, guide administrators to where they should prioritize their time for the day. My Workspace is also a shortcut to customer lifecycle management workflows, including tenant management, product management and user management.

Organize customers by ‘Tenants’

Tenants are the new way to segregate assets used by different customers — especially when using cloud services like Capture Security Center, Capture Client, Cloud App Security and WiFi Cloud Manager.

MSSPs can easily onboard new customers by launching the ‘Create Tenant’ wizard to assign a name and instantly provision role-based access control to user groups. User groups are assigned roles to manage and operate assets. Roles are assigned to operate every managed product, including MySonicWall operations as well.

Every tenant can have multiple user groups with access to MySonicWall (e.g., administrators and service line managers within the MSSP teams who need full admin or read-only access, or customer teams that may need varying degrees of privileges depending on their services requirements.)

Simplified product registration, management

Even product registration and product management workflows have been simplified. Registration is as easy as 1-2-3:

  1. Choose a tenant
  2. Enter serial number, auth-code or activation key
  3. Configure management options

Product views are faster and common workflows — like transfers across tenants, updating zero-touch settings for firewalls and activating additional services — are accessible via quick-action buttons. Bulk registrations have been simplified to allow the onboarding of multiple assets for one or more customers at the same time.

Simple learning processes for both end-users and MSSPs

While the user experience and interface are improved, the need for learning or “unlearning” existing practices is little to none. With contextual help available in each workflow, as well as the launch of a newly designed quick-start guide, both new and existing users will easily understand how to make the best of the new workflows to streamline daily operations.

My Workspace is open to all users and not limited only to MSSPs. Even SonicWall end-customers can take advantage of these features to streamline how they manage their own assets. Large enterprises may segregate their operations into multiple tenants based on their IT operating models.

Ready to see My Workspace? Customers and partners can log in to www.mysonicwall.com with their active credentials and take it for a spin!