Not If, But When: The Need for a SOC and Introducing the SonicWall European SOC

A 24/7 Security Operations Center is Essential for SMB Security


When you think about cyber threats or attacks, what comes to mind? It’s easy to associate cyberattacks with large enterprises since those are the attacks that frequently make the news. But small- and medium-sized businesses (SMBs) aren’t immune – in fact, they are often more attractive targets for threat actors because of their size and perceived lack of security. SMBs are also often targeted because they are part of the supply chain of a larger organization, or they can be collateral damage in software supply chain attacks.

Many SMBs turn to managed service providers (MSPs) to manage their IT and cybersecurity needs. These MSPs deploy numerous common security tools to the benefit of their customers, including firewalls, next-generation antivirus, endpoint detection and response (EDR), and others. All of these tools generate alerts; sometimes these alerts are urgent signs of a security problem, but they can also be false positives, and it can be hard to determine which alerts need immediate attention. Additionally, these alerts come at all hours of the day and night. If an MSP doesn’t have the staff to monitor and respond to alerts 24/7, what started as an annoying security alert could turn into a major cyber incident, as the delay in response gave the threat actor free dwell time.

What’s an MSP to do to keep their SMB clients secure? That’s where partnering with a 24/7 SOC provider to offer Managed Detection and Response (MDR), Cloud Detection and Response (CDR), and Network Detection and Response (NDR) can help.

A 24/7 SOC Makes All the Difference

Most MSPs don’t have a SOC of their own. Even if they have one or two security engineers, the bulk of the team is focused on broader IT needs and may not have the specific cybersecurity expertise to recognize the alerts that need response, and the security engineers simply can’t monitor everything around the clock. Adding the power of a 24/7 SOC through managed security services offerings like SonicWall’s helps eliminate alert fatigue while also ensuring critical security alerts are addressed promptly, thus minimizing any damage.

While it may be easy to think that having a SOC monitoring and responding to cyber threats at all hours is something only the biggest, multinational enterprises need, as noted above SMBs are targets themselves. Even more concerning: 60% of small businesses that are affected by a cyberattack go out of business within six months. The constant monitoring and quick response of a SOC is an essential piece of the security puzzle for SMBs and can quite literally be business-saving.

The SonicWall SOC: Now Available in Europe!

At SonicWall, we’ve made a commitment to constantly listen and learn from our MSP partners. We’ve taken an outside-in approach to our product and service development, and we are committed to walking with our MSP partners throughout their journeys. That’s why, as a result of listening to our partners in Europe, we’re excited to announce the launch of our European Security Operations Center!

Our European SOC will power all our managed security services offerings for our European partners. Our SOC analysts are based in Ireland and Germany, and the product data centers also reside there, helping to ensure our MSP partners stay compliant with GDPR without having to fill out a million forms. The European SOC functions the same way our North American SOC does; as our MSP partner, you’ll be the hero to your clients, and we’ll stand behind you to keep you and your clients secure. The SOC can also provide service across the entire attack surface, including the endpoint, cloud and perimeter.

Ready to learn more? You can get started with SonicWall’s MDR with a free 30-day proof of concept! Reach out to your account manager or contact us to learn more.

Sarah Wilkinson
Senior Product Marketing Manager | SonicWall
Sarah Wilkinson is a Senior Product Marketing Manager at SonicWall, primarily responsible for SonicWall’s MXDR services and enabling MSP partners. She is a seasoned cybersecurity marketer, with many years of experience marketing enterprise cybersecurity solutions, primarily in the cyber threat intelligence and threat-informed defense spaces. She’s passionate about making cyber threat intelligence and other proactive cybersecurity tools accessible to small businesses and the MSPs defending them. Sarah is a graduate of West Virginia Wesleyan College.