The Future Looks Bright for Mobile Worker Productivity

Managing and securing mobile data is about to get a whole lot easier. Mobile platform providers, historically focused on the consumer, are now investing heavily in new OS features that will seamlessly integrate with mobile management and security solutions and allow businesses to more easily enable mobile access to more data and resources without compromising security.

Historically, IT departments protected corporate networks and data by only allowing trusted devices and users to connect to the network. IT could limit the threat of data loss and malware by controlling and managing PC and laptop and software images and configurations. In the new mobile era, IT has limited control or management over devices. Workers are often independently choosing their smart-phones and tablets as well as the apps and services they use to address business and personal needs.

So, with limited mobile device control and management, how can IT keep company data secure while enabling mobile worker productivity?

The leading mobile platform providers recognize the challenge businesses face and are adding new features to make it easier to secure and manage business apps and data on devices, whether corporate or personally owned. And they’re partnering with third party mobile management and security providers to help give IT control to secure and manage the mobile data workflow. Key mobile platform features enabling mobile for business include:

1. Managed separation of business and personal apps and data

Mobile OS’s are architected to allow data to be easily shared by apps. While this ease-of-use and transparent interaction and sharing between apps is beneficial for personal use, it can be problematic for businesses that want to protect data. For example, many social apps mine contact lists from other apps and invite contacts to join their service. With this, confidential customer contact information stored in a business app could unintentionally be “shared” to a personal social app, leaking customer contact information and potentially damaging a business’s reputation or violating regulatory rules. Another risk, if a rogue app is downloaded to a device, mobile malware or vulnerabilities may be present that can steal data or provide an entry point for a cyber-attack.

To address these issues, the new generation of mobile operating systems is adding features that, with third party mobile management tools, will help better secure business apps and data on mobile devices. IT, with mobile user permission, will be able to more easily deploy and manage trusted mobile apps for business and enforce security policy to protect company data, while personal apps and data will be isolated from business apps, preventing data leakage. To meet mobile user demands for personal app and data privacy, IT will be restricted to only manage business apps and data. With these new built-in OS features, today’s proprietary secure containers that isolate and secure business apps and data on mobile devices, will be less necessary, helping to reduce IT cost and complexity.

2. Managed apps

To further support mobile for business, mobile platform providers are making it easier for app developers to build “managed apps”, apps that can be configured and managed by mobile management tools. For these apps, IT will be able to use third party mobile management tools to configure app level policies that affect the actions an app may take. For example, a managed email app implemented with the new mobile management control protocol could be remotely configured to only allow email and attachments to be viewed from the email app, and disallow copy, cut and print functionality to keep business data secure and encrypted within the app and not allow sharing with other apps.

3. App level VPN

Businesses today often deploy VPNs to securely connect mobile and remote workers with company networks and resources, a necessity to encrypt data in-flight and protect from data theft. However, when a device is used for business and personal use, if the VPN is enabled, personal traffic also uses the corporate VPN which can impact network bandwidth and contaminate backend resources. Ideally, to preserve corporate network bandwidth, only business apps and data should use the corporate VPN.

To address this need, mobile OS, security and management technologies are evolving to allow per app VPN capabilities. With per app VPN, security and management technology may be configured with policies to initiate a VPN whenever a business app launches such that business traffic from the mobile device travels through the VPN while personal traffic does not.

So, with these new mobile management and security capabilities, what should businesses do to accelerate mobile adoption and productivity?

Get ready for the next wave of mobile technology. For information on the management and security solutions you need to help enable mobile workers productivity while protecting from threats, read our eBook, Secure Mobile Access.

SonicWall Staff
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