I can only imagine the pressure that comes with the job of being responsible for a company’s network security.  These individuals are not only entrusted with protecting company and customer data, but the reputation of the company and its brand.  In the case of smaller businesses, the stakes are particularly high, where a network breach and data loss can threaten the very existence of the company. According to the Ponemon Institute Cost of a Data Breach 2017, the average cost of a breach for the average total cost of a data breach is $3.62M, and over 60 percent of SMBs cease to exist 6 months following a data security breach. Add to these grim statistics the incredible rise in malware, ransomware and other advanced threats in a constantly evolving cyber threat landscape and you have the plot of a very scary true (cyber) crime movie – the good guys vs. the bad guys.

Network security vendors like SonicWall and the channel partners who integrate our products in to security solutions for their customers are most often the first line of defense to help organizations defend against the bad guys. These organizations rely on SonicWall to deliver highly efficient security products that can stop today’s known and unknown threats. And they rely on our channel partners as their trusted advisors to deliver their security solution. With so much at stake, it is critical that the right SonicWall products are designed in the security solution. And just as critical that the solution is implemented properly and optimized for the customer’s environment and business requirements. Even the best security products, if not properly spec’d and implemented, can leave an organization vulnerable. To address this reality, SonicWall has announced the launch of a new lineup of valuable professional security services to help customers and channels design, implement and operate SonicWall security solutions that keep the bad guys at bay and defend against their relentless cyber attacks.

Organized around three areas of competency, the security professional service offerings were jointly developed and blueprinted by SonicWall and a group of channel partners (the good guys) with deep security services expertise. Each service incorporates the real-world services experience of these partners, essential knowledge gained through hundreds of services engagements.

The services include:

  • Implementation Services – compliance audit prep, remote and onsite implementation services for SonicWall products
  • Solution Services — security health checks,  wireless security deployments, campus network and distributed network solutions.
  • Architecture Services – more complex or large-scale solutions and customer environments, such as DPI-SSL deployment or SuperMassive next-gen firewall implementations.

It makes so much sense to have these types of services surround the SonicWall product portfolio, as a means to ensure our customer have the best possible protection. As SonicWall’s Channel Chief, I’m equally proud of the new services as I am of the way in which they are delivered.

This is where our new Partner Enabled Services Program comes in. Just launched, the program identifies and showcases SonicWall SecureFirst channel partners who have a security focused professional services practice and enables them to deliver the new services. These partners are vetted, granted status as a SonicWall Advanced Authorized Services Partner and given access to exclusive training, tools, sales, marketing and technical resources. All of the services are branded and sku’d by SonicWall, so the entire SonicWall channel can resell them. Once sold, the services are delivered by the Advanced Services Partners.

This breakthrough approach to delivering professional security services is only possible due to the collaboration and trust that exists within the incredible SonicWall channel partner ecosystem – one that has developed over the last 25 years. SonicWall channel partners genuinely trust each other to engage respectfully with their customers to deliver high-grade professional security services and, in doing so, they deliver the most effective security solution and drive incremental opportunity for their business. With this program, SonicWall’s broad channel, our Authorized Services Partners, and most importantly, our customers, can join forces to fight the bad guys and win the war against cyber attacks. Score one for the good guys!

Feedback from our channel on this approach to services offer creation and delivery has been fantastic.

“This year marks 20 years of our relationship with SonicWall and we are excited about deepening our engagement with SonicWall and showcasing our SonicWall based services expertise through the Partner Enabled Services Program. The Exertis team is highly skilled in SonicWall distributed architecture deployments, proven time and again to be the real leader when customer security is at stake,” Jason Hill, Security Sales Director of Exertis in United Kingdom, a leading SonicWall distributor in Europe..

“As a dedicated SonicWall Platinum Partner with a mature services practice, we are delighted to see SonicWall making such significant investments in driving partner growth in security services.  Our team of security experts have a passion for security and phenomenal service,” said Timothy Martinez, President of Western NRG Total Internet Security, based in Camarillo California. “With more than 15 years of SonicWall implementations, we go to battle for our customers in the cyber arms race. The Partner Enabled Services Program is an excellent opportunity to grow our services further with SonicWall.”

“Our unwavering commitment is to protect and empower our customers against today’s most damaging cyber attacks,” said Michael Crean, CEO of Solutions Granted, a SonicWall SecureFirst Platinum partner in Virginia. “In our case, as one of SonicWall’s longest-term Managed Security Services Providers, this requires additional services and expertise to ensure we’re delivering the value and guidance our customers require to be secure. SonicWall understands our needs and, yet again, delivers the structure, resources, training and incentives to enhance customer loyalty, satisfaction and market recognition.”

Customers interested in the new security professional services should contact their SonicWall channel partner.  For interested SecureFirst Partners, we have a webinar planned for Nov. 30 at 8:30 am PT: Grow your Services Business with the New Partner Enabled Services Program.

Visit Partner Portal

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Steve Pataky
Executive Vice President of Worldwide Sales | SonicWall
Senior Vice President, Worldwide Sales and Chief Revenue Officer, SonicWall Steve Pataky is a sales and partnering professional with over 25 years of experience architecting and executing global go-to-market strategies for networking and security technologies. He builds large domestic and global sales teams spanning inside, end user and partner sales, while leveraging single and two-tier channel and alliance ecosystems to deliver sustained revenue growth. As a persistent channel advocate, Pataky has built innovative global programs and partner development strategies at scale to generate leverage and partner profitability. Pataky has been recognized with CRN's prestigious Channel Chiefs award for several years, including the 50 Most Influential Channel Chiefs in 2014, 2015 and 2017.

Prior to SonicWall, Steve was Vice President, Worldwide Channels and Alliances for FireEye, an innovator in cyber security. There he built a worldwide partner ecosystem and partner-leveraged sales motions that contributed to FireEye’s explosive growth. Prior to FireEye, Steve held domestic and global channel sales and development roles with NetScreen, Juniper Networks, Vertical Networks and 3Com, where he spent two years in Asia-Pacific managing partner development and operations.

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